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FAQ

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Why use Waytobi?

Waytobi is a unique online KPI software solution which covers all your needs from creating KPIs to monitoring and management. In other words, it’s a comprehensive system allowing you to formulate and achieve business goals. No need for multiple programs, as all your Key Performance Indicators, as well as management and reporting tools, are stored together in Waytobi.

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What do I need to start?

It’s extremely easy to start using Waytobi – totally risk-free, as you automatically get a complimentary 14 day trial with any new account. The setup assistant will guide you through the installation process and help you create your KPI's, users, groups and other parameters. If after using the software for the first time you still have any questions, the customer support is always available!

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What devices does Waytobi support?

Waytobi runs smoothly on multiple gadgets (including smartphones, tablets and computers) and supports all common browsers.

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What is the price?

Waytobi pricing page has all relevant information about pricing options.

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My trial has expired, what’s next?

You will know that your trial has expired when your account enters the “Expired Trial” mode, which disables nearly all the features. Fear not though – your data will be saved and stored for a further 30 days, so you’ll be able to pick up right from where your trial ended if you make a payment within this period.

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How does Waytobi protect my data?

Our Privacy Policy and Terms and Conditions have the full details, and we’re always happy to address any questions. In short though, your data is safe with us, and only you (and your trusted co-workers) can access the data, and no one else. All data and backups are safely stored in secure DigitalOcean data centres, and we never reveal it to anyone unless you ask us to do so.

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Is there an option of installing Waytobi on corporate servers instead of your secure servers?

Unfortunately, we do not offer such options for your safety and security, as well as to keep the cost down. Our secure servers are hosted on DigitalOcean, which is as good as it gets. We are, however, working on providing a way to install Waytobi on your company's servers – stay tuned for updates!

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What’s the update schedule?

We upgrade the system regularly and release update notes immediately. You can find these notes at Waytobi blog page.

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Who do I ask if I have further questions?

Email us at support@waytobi.com – we will get back to you as soon as we can!

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