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Healthcare

This set of KPIs was created to help track performance in healthcare. KPIs included in this set are MURS, NMS, Triage Treatments and more. To provide a sustainable best practice approach to healthcare KPI monitoring, this set has been carefully designed to provide a manageable set of KPIs related to healthcare.


Your trial begins here with below KPI’s.

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Employee Referrals

Number of Employee Referrals over a selected period

Health Care Costs per Employee

Average cost per employee

Hospital Infection rate

Number of patients contracting an infection while being treated

Locum Spend

Locum Spend

MURS

Medicine Use Reviews

NMS

New Medicine Services Completed

Prescriptions

The number of prescriptions issued

Prescriptions dispensed

The number of prescription medications dispensed

Time to Fill

Human Resources - Average time in days to fill a position

Triage Presentations

The number of Triage Presentations over a selected period

Triage Treatments

The number of Triage Treatments

Waiting Times

The average waiting time for patients

New patients

The number of new patients

Returning Patients

The number of returning patients

New to Returning Patients

The ratio of new versus returning patients

Total Number of Patients

Total number of both new and returning patients

Nurses

The total number of nurses

Nurse Workload

The average number of new and returning patients per Nurse

Admissions

Total number of Hospital Admissions

Discharges

Total number of Discharges

Hospitalization Rate

The hospitalization rate is the number of inpatient hospital discharges due to all causes for every 1,000 people within the geographic area

Excellent

Satisfaction Score

Good

Satisfaction Score

Average

Satisfaction Score

Poor

Satisfaction Score

Patient Satisfaction Index

Patient satisfaction index

Average Waiting time

Average Waiting Time Across all departments

Occupational Therapy

Average Waiting Time

Cardiology

Average Waiting Time

Neurology

Average Waiting Time

Oncology

Average Waiting Time

Urology

Average Waiting Time

Gynecology

Average Waiting Time

Accident and Emergency

Average Waiting Time